Terms of Sale

General

Sparmio ("we", "us" or "Sparmio") sells extra virgin olive oil from our family farm in Tuscany, Italy, as a hobby activity. Sales are directed to private individuals in Sweden and are subject to availability — volume is limited by the annual harvest from our century-old olive trees.

All prices are shown in Swedish kronor (SEK). We are not VAT-registered — no VAT is added to the prices. We reserve the right to change prices without prior notice.

Prices and Payment

Payment is made via Swish. Once your order is placed, you will receive instructions on how to send payment to our Swish number, using your order number as reference.

Orders are processed once we confirm payment has been received. We do not currently accept card payments or other payment methods.

Delivery and Shipping

We deliver within Sweden only. Delivery is made via PostNord and normal delivery times are 3–7 working days after confirmed payment.

Shipping costs are calculated at checkout based on weight and destination. We pack the tins carefully to minimise transport damage.

Delivery delays caused by the carrier are outside our control. Contact us if your order has not arrived within 10 working days.

Right of Withdrawal and Returns

Under the Swedish Distance Contracts Act, you as a consumer have a 14-day right of withdrawal from the date you received the goods. However, for foodstuffs such as olive oil, this right does not apply if the packaging has been opened, due to health and hygiene reasons.

For unopened tins in original condition, we accept returns within 14 days. Return shipping is paid by the customer unless the item is defective.

Contact us at [email protected] before returning an item to receive return instructions.

Complaints

If the item is damaged on delivery or does not match what was agreed, contact us within 3 days of delivery at [email protected]. Please include photos of any damage.

For valid complaints, we will replace the item or refund the purchase price. We follow the guidelines of the Swedish National Board for Consumer Disputes (ARN).

Personal Data (GDPR)

We process your personal data in accordance with the EU General Data Protection Regulation (GDPR). The data we collect (name, address, email, phone) is used solely to handle your order and delivery.

Data is not shared with third parties, except with the carrier for delivery purposes. We retain data in accordance with Swedish accounting law (7 years) and delete it thereafter.

You have the right to request access, correction, or deletion of your data. Contact us at [email protected].

Disputes

These terms are governed by Swedish law. In the event of a dispute that cannot be resolved directly with us, you may contact the Swedish National Board for Consumer Disputes (ARN) or use the EU's online dispute resolution platform at ec.europa.eu/odr.